We set up simple AI automations that help small businesses manage their inbox, respond to customers, and spend less time on repetitive tasks.
No technical expertise required. We set it up for you.
Built for small professional offices — practices, real estate teams, and law firms of 3–15 people.
The everyday work that fills your team's day — set up once, then handled for you.
Sort emails, flag priorities, and organize requests.
Draft replies and automate routine follow-ups.
Help make sure customer inquiries don't get missed.
Connect tools and reduce repetitive admin.
Every reply is drafted for your approval first — nothing is sent automatically without you. You'll always know exactly what needs your sign-off, and anything sensitive is flagged for a person instead of being answered on its own.
Every small office has the same hidden job: the inbox. Sorting it, answering it, copying things out of it, chasing the people who never replied. It eats the hours of your most capable staff.
Your office manager re-types intake forms into a spreadsheet. Your front desk re-reads the same scheduling threads three times. That's expertise spent on transcription.
The overdue invoice nobody nudged. The client who went quiet six weeks ago. The review nobody asked for. None of it is hard — it's just easy to forget in a busy week.
There's not enough admin work for another full-time hire — but there's far too much for the team you have. little automation is built for exactly that gap.
Five workflows, set up around how your office already runs. Start with one or two; add the rest when you're ready.
Every email is sorted the moment it arrives — urgent, client, admin, or junk. Routine replies are drafted and waiting for one-click approval. Anything sensitive or high-stakes is flagged for a human, never auto-answered.
Bookings, reschedules, and confirmations are worked out from the email thread itself. Reminders go out automatically, and no-shows get a same-day follow-up instead of a lost slot.
Intake forms, invoices, and documents are read automatically and entered into your spreadsheet or system — checked, formatted, and filed.
Review requests, overdue-invoice nudges, and check-ins with clients who've gone quiet — sent on a schedule you set, in your voice.
One short email to start the week: what came in, what got handled, and the handful of things that need your eyes. Two minutes to read.
Sample output, shown in the formats clients receive. Everything below is from Harbor Point Dental — a fictional two-dentist practice we use to show the work, so every name, patient, and number is made up.
Harbor Point's front desk used to start the day reading 40+ emails top to bottom. Now the urgent one is at the top, the junk is gone, and every message carries a note on what's been done with it.
A patient asks a routine question. little automation drafts the answer from the practice's own information — hours, policies, tone — and waits. A person clicks approve; nothing sends on its own.
Hi — quick question. Are you open on Saturdays? My work schedule makes weekdays tough. Thanks!
Hi Karen,
We are — the office is open Saturdays from 9 AM to 2 PM for cleanings and check-ups. If you'd like, I can hold the 10:30 slot this Saturday for you; just reply to this email and we'll confirm it.
Best,
Harbor Point Dental front desk
Every Monday at 8 AM, the owner gets a single summary: what came in, what little automation handled, and the short list of things only a human should decide. No dashboard to check, no reports to pull.
Good morning, Dr. Alvarez — here's your week at a glance.
A new patient submits an intake form on the practice website. Instead of someone re-typing it between patients, the fields land in the office spreadsheet — formatted, complete, and flagged if anything's missing.
| Patient | DOB | Insurance | Reason | Contact | Status |
|---|---|---|---|---|---|
| Sofia Delgado | 1991-03-14 | Delta Dental PPO | Chipped molar | Text | Entered |
| Marcus Webb | 1985-07-02 | Cigna | Cleaning + check-up | Entered | |
| Ruth Okafor | 1978-11-30 | Self-pay | Crown consult | Phone | Entered |
| Ben Kowalski | 2001-05-19 | Aetna | Wisdom teeth eval | Text | Missing policy # |
No new software for your team to learn, no rip-and-replace. little automation is set up around the tools already on your computers.
A 30-minute call to map your inbox and routines, then we connect little automation to your existing tools — Gmail or Outlook, your calendar, your spreadsheets or practice software — and set the rules together.
little automation drafts; your team approves. Every edit teaches it your voice, your policies, and your edge cases. Most offices see drafts they're happy to approve as-is within the first two weeks.
The sorting, drafting, entering, and chasing happen in the background. You get the Monday summary and a short monthly check-in to review what's working and what to adjust.
Two tiers, priced against the cost of the hours they give back. If it isn't paying for itself, you'll see it in the Monday summary — and you can stop.
+ $1,500 one-time setup
+ $3,000 one-time setup
Month-to-month after setup. No long-term contract, no per-seat fees, no surprise add-ons. Pause or cancel with an email.
Your clients' messages are your business's lifeblood. little automation is designed so it can never go rogue with them.
Nothing client-facing is sent without a person's approval — until you explicitly tell us a category is safe to send on its own. Approval stays on by default, forever, unless you change it.
Complaints, legal matters, medical concerns, billing disputes — anything high-stakes is flagged for a human immediately. It's never auto-answered, never drafted-and-sent, no exceptions.
Everything runs inside your own accounts — your inbox, your calendar, your files. Nothing is copied into a separate system, and you can revoke access in one click, any time.
No. By default, every client-facing message is a draft that waits for a human to approve it. If, after a few weeks, you want a narrow low-risk category (say, appointment confirmations) to send automatically, you can turn that on — it's your call, per category, and you can turn it back off just as easily.
Gmail and Outlook for email; Google Calendar and Outlook Calendar for scheduling; Google Sheets, Excel, and most common practice or office software for data entry. If your office runs on something less common, tell us on the intro call — we'll say honestly whether it fits before you pay anything.
That's exactly why drafts wait for approval during tuning — a wrong draft costs you one click, not a client. Sorting mistakes are visible in the Monday summary counts, and anything little automation is unsure about is designed to escalate to a human rather than guess.
No. Your emails and documents are processed to run your workflows and nothing else. Your data stays in your own accounts, is never sold, and is never used to train models — yours or anyone else's.
The intro call takes 20 minutes. Setup usually happens within the first week, and most offices are in the approval-and-tuning phase by week two. You'll see the first Monday summary — with real counts of what got handled — inside the first fortnight.
Tell us how your office's admin actually works. We'll map where the hours are going and tell you plainly if little automation isn't a fit — no pitch deck, no pressure.
Book a 20-minute intro callRequest it with a short intake form — takes about 5 minutes.
Prefer email? Write to hello@littleautomation.com